What is a Sarongutan?
Well, a Sarongutan is a portmanteau of two words - sarong and orangutan. We totally made it up.
What payment methods do you accept?
We accept Paypal only at this time.
Paypal? What is Paypal?
Paypal is an online service that allows people to securely send money to other people electronically. The service allows you to deposit money into an online account directly from your existing bank account. Or you can simply sign up at Paypal and use your credit card for payment as you would at an online store. You tell them who you want the money to go to with that person's email address. You can obtain additional information from Paypal itself at http://www.paypal.com
What currency are your prices in?
All prices on the website are quoted in US Dollars.
Do you ship to an international address?
Yes, we ship internationally. However, we currently only send orders to Australia, Canada, Japan, New Zealand, United Kingdom and United States of America. We will gradually add more countries to the list in the future.
Do you restock sold out items?
Our designs are sold in batches. We always bring in new designs once a current design has sold out, thus we do not restock sold out items. The good news is you will own a limited edition, original Sarongutan piece. Only a select few people in the world will have the exact same design as yours. If you are interested in an item that is out of stock, please contact Sarongutan. We will contact you back if the product is available for sale again.
Do you accept returns?
We only accept returns under certain conditions. Please read our Returns Policy.
How long does it take for my order to arrive?
Standard Registered Airmail takes approximately 7 - 28 business days to reach your address. We normally deliver the next business day upon receiving your order.
Will you charge sales tax on my order?
We do not charge any additional sales tax on your orders. Your local customs might require you to pay for customs and duties before they release your package. To find out more please inquire at your local customs.
How do I tie a sarong?
There are many ways to tie a sarong. Check our blog for new tips and user suggestions on ways to tie a sarong.
How do I care for my items?
In order to increase the longevity and maintain the appearance of your garments, all clothing items should be hand washed with gentle laundry soap. Wash with like colors as color may bleed. It is best to hang clothing to air dry.
Can I wear sarongs to go out?
You can wear sarongs anywhere you want. The best is for the beach of course, but you can wear them to go to the mall, a cafe, the park, to class or even just for lounging at home. They're both comfortable and beautiful.
Do you sell anything else besides sarongs?
We are continuously expanding our products to complement your sarong wear.
Can I buy sarongs for my boyfriend?
You certainly can. I wear sarongs myself and I'm a guy. However, please stick to plain colors as a bright pink sarong with a floral design might get him beaten up at the beach!
Do you sell in bulk?
We certainly do. Kindly contact us with your business details for more information. |
